Refund policy

Returns & Refunds

I have a 30-day return policy — you have 30 days after receiving your item to request a return, no matter the reason.

If your item is unopened:
Contact me at hello@delicace.com to start a return. Once approved, I'll send you a return shipping label along with instructions on where to send it back. Once I receive it, you'll be refunded to your original payment method.

If you've already opened or used it:
No need to send anything back. If it just wasn't the right fit for your skin, contact me at hello@delicace.com and I'll issue your refund directly — no return shipping required.

Damages and issues
Please inspect your order as soon as it arrives, and contact me right away if the item is defective, damaged, or if you received the wrong item, so I can evaluate the issue and make it right.

Refunds
Once your return is approved, you'll be refunded to your original payment method within 10 business days — it can take your bank or card company a little longer to fully post it. If more than 15 business days have passed since your return was approved, reach out at hello@delicace.com.